Rentalcars.com reviews. Online car rental service

2024 Author: Erin Ralphs | [email protected]. Last modified: 2024-02-19 11:42

If you are planning to go on a trip, we suggest you think about organizing a trip yourself. This is much more profitable than buying a ready-made tour from agencies. Of course, you will have to spend some time thinking through all the subtleties and details, but in the end you will win, because you can go beyond the standard tourist programs and entertainment. Such a trip will undoubtedly bring a lot of emotions and positive impressions.

Why is it convenient to rent a car when traveling

During your stay in a foreign country, the issue of movement is acute. The thought of using public transport in an unfamiliar city causes panic fear for many. Much more comfortable to drive. You can, of course, use the services of a taxi, but a more convenient option is to rent a car. Is this solution right for you? Then check out the Rentalcars.com website. According to travelers, this is a great project, thanks to which you can easily find the best car rental deals.

What is Rentalcars

This site provides information from large reliable companies that offer car rental. Those who already have experience using such services note that on Rentalcars.com you can find a vehicle that will perfectly match any preferences. You are always guaranteed to receive a car from a trusted international supplier.

Each company sets its own rules for drawing up a lease agreement, so before entering into an agreement, carefully read all the points in order to avoid trouble. For example, one firm offers to book a car without a deposit, another may require additional documents, and a third will insist on insurance of the rented car.

A company that helps you book a car in 163 countries

Strange if you haven't heard of Rentalcars.com until now. Reviews of tourists confirm that there is excellent service and the most affordable prices. Rentalcars provides car rental services in 6000 cities around the world, and the number of their regular customers has long exceeded two million.

Why is car rental on Rentalcars.com famous all over the world? It's simple: the company provides technical support for users in 40 languages. The company operates a mail correspondence system and a call center staffed by professional translators. This approach and customer focus cannot leave anyone indifferent.customer.

All travelers who have visited this online car rental service have the opportunity to choose the place of the transaction themselves. Previously, it was possible to get a booked car only at rental points near airports. Today, Rentalcars employees can hand over car keys at the railway station, river station and in the historic city center. This is very convenient for a person planning a long trip.

Which cars are for rent

Numerous companies offer an impressive range of vehicles to choose from. Here are budget brands, and nimble small cars, and luxury SUVs. Actually, the cost of renting a car largely depends on its class. Rentalcars clearly stands out from other international companies, as it offers customers the most affordable prices. In addition, the pricing policy itself in this company is honest and transparent: they do not charge a commission for paying with credit cards or making changes to the booking card.

By the way, the Rentalcars company provides the opportunity to rent a car in Moscow. The office located in the capital works without breaks and days off to find the best option for travelers at an affordable price and at the right time. Renting a car without a driver is cheaper. In Moscow, the most popular cars among customers are:

1. Economy: Ford Focus, Ford Fiesta, Fiat Panda, Fiat 500.
2. SUV: Toyota RAV4, Ford Escape, JeepGrand Cherokee, Opel Mokka.
3. Standard: Toyota Corolla, Hyundai Elantra, Audi A3, Ford Mondeo.
4. Minibus: Dodge Grand Caravan, Opel Zafira, Volkswagen Touran, Ford Galaxy.
5. Station wagon: Ford Focus Estate, Opel Astra Estate, Volkswagen Golf Estate, Skoda Octavia Estate.
6. Cabrio: Ford Mustang Convertible, Chrysler Sebring Cabrio, Fiat 500 Cabrio, Audi A3 cabrio.
7. Luxury: Mercedes-Benz C-Class, Mercedes-Benz E-Class, Nissan Maxima, Chrysler 300.

The secret of the company's popularity

Rentalcars does everything they can to make sure you get the most out of your trip. After all, having the opportunity to move around in a rented car, you can visit any place, learn and see everything that interests you. Renting a car will help you save a lot of time that you would have to spend looking for the right shuttle bus, train or ride.

Rentalcars owes its success to a well-planned development strategy. Its commercial policy is based on the elementary principle of "price-quality", so the service here is at the highest level. The process of booking a car anywhere in the world does not cause difficulties even with a limited travel budget. In addition, the company does not stop there and tries to make the current car rental conditions more profitable and affordable. To achieve this, Rentalcars managers:

1. Customer driven by listening to customer feedback and addressing service gaps.
2. Cooperateonly with car rental (rental) companies that have an impeccable reputation. These include both hyped world-famous services and little-known local offices.
3. Increase the competitiveness of rental companies, which has a positive effect on prices, an increase in the number of special offers.
4. Accompany the client from the moment of contacting the company until the end of the rental agreement.
5. Provide consulting support on any issues that arise.

Quality service and impeccable reputation

It is important that Rentalcars gives you the opportunity to find the right car in a mobile application, which makes the search quick and comfortable. In addition, you can compare all the available offers and read the opinions of those who have already used the service on the Rentalcars.com website. Feedback from customers who are convinced of the quality of service on their own experience is what will help you make the right choice. Without leaving your home, simply by going to the company's website, you can not only book a car for the desired date, but also take care of the provision of additional services (for example, insurance, installation of a child seat, etc.). Turning to "Rentalcars", customers free themselves from solving a number of routine issues and situations.

Why should you go here? Because here they not only guarantee the ratio of favorable cost and excellent quality, but allow you not to think about problems, give peace of mind throughout the trip.

Whereno matter where you go, Rentalcars will always be there. The company employs more than 1200 people. Representative offices of the company are located in 70 countries of the world, and 49 thousand car rental points guarantee the smooth operation of the company. By the way, Rentalcars is one of the seven best world brands in the field of tourism that provide services online. Agree, leading corporations will not risk their own reputation by promoting "gray" offices and deceiving customers.

How to rent a car on the site

Now let's try to understand in more detail the instructions for booking a car on Rentalcars.com. The support phone number is listed on the site, so if you have any questions, you can contact the staff at any time and consult on a particular issue. However, you should not have any difficulties in the process of reserving a vehicle.

To give yourself complete freedom of movement, visit the site. First of all, you need to pay attention to the set of options that will be offered when applying for insurance. Often, the price of renting a car for a day (usually three days) offered on the service is lower than the final cost specified in the agreement. This is an important point, since carelessness when concluding a contract can bring a number of problems.

Let's take a step-by-step look at how to rent a car on the Rentalcars.com website. For example, we use specific directions and determine the timing of the trip. You also need to include the datesthat match airline tickets, hotel reservations, etc.

Registration and input of personal data

On the main page of the site there is a form that you fill out. For example, in the "Country" field, select Russia from the drop-down list, in the "City" line we indicate Moscow, and in the "Place" item we determine the rental point closest to the place of expected arrival. For example, Sheremetyevo Airport. Next, indicate the dates of receipt and return, after which we press the "Search" button.

You'll have to wait a few seconds until the program scans the database and returns offers suitable for the client's request. All options available for the specified date appear on the page. If you find something that suits you, book. For example, you can save money on renting a two-door Fiat 500. If your car rental budget allows you to take your time and look for a more comfortable car, check out other offers. Considering all options, also pay attention to the clauses of the terms of the contract that regulate the refueling process. Most often, the agreement specifies the receipt and return of the car with a full tank of fuel.

Still not sure about your choice? Don't forget to see what the rating of this car is. Users who have already rented it leave their reviews, Rentalcars.com then publishes them.

Choosing the right option

The next step is to go to the page with a detailed description of the offer you like. Pay attention to the starting price. If, for example, it is 6925 rubles, this does not mean thatthe price will remain unchanged. The amount payable will increase depending on the selected option package. If you choose, for example, "Full coverage", then put a tick in front of the button and proceed to further booking steps.

Now a form appears on the page in which you need to enter data about the driver:

• last name, first name and patronymic;
• email address;
• contact number in international format.

Indicate your real data, as a message with a code (link) for confirmation will be sent to your mail or phone number.

Next, we proceed to direct payment for the car you like. The price, which was originally indicated, by this time had already almost doubled - from 6925 to 13109 rubles. Thus, "Full Cover" insurance cost almost as much as renting a car. If the price suits you, enter your bank account (card) details and click the "Book" button.

Recommendations from experienced users

Thus, a car rental without a driver is issued. An e-mail will be sent a notification about the completed booking of the selected car. Despite the simplicity of the procedure, do not forget that:

• You always have the opportunity to save money by refusing comprehensive and choosing partial insurance. This is a personal matter for everyone, the transaction will take place regardless of the type of insurance.
• Please read the rental form carefully before picking up the keyscar. Check that there are no errors in the provided personal information.
• Read the terms and conditions of the rental again, because each rental company may differ. So, one company provides a car with an empty fuel tank, and the other - with a full one. Accordingly, the car will also need to be returned fueled.
• Do not rush to take the first available option, as there are many companies and they do not always offer the same prices.
• Be aware that Rentalcars.com reviews are written by real customers. Their feedback is an objective assessment of the service.

What documents are useful for concluding a contract

To go on a trip, in addition to a passport (foreign passport) or other identity card, you will need other documents. They are required to rent a car in Moscow or any other city:

• credit (debit) card with sufficient balance;
• voucher confirming the fact of payment for the reservation;
• driver's license valid for at least 12-24 months (determined by rental company).

Most of the companies offering their services put forward standard requirements for the age of the driver. If you are under 30 or over 65, it is likely that you will have to pay an additional fee. In addition, customers always have the opportunity to rent a car for a third party. The main condition is that his data must comply with the requirements of the rental company. All that is required is simply to enter the driver's personal information.

Almost allcheap car rental offers on Rentalcars.com include insurance payments in case of an accident, theft, as well as all mandatory taxes and fees established by the legislation of the host country.

Negative customer reviews: what did not like about the service

Referring to the opinions of customers, you can learn a lot of new things. So, the disadvantages of renting at Rentalcars include the following nuances:

1. Despite the convenience and popularity of the system in Russia, the company is not represented in all cities by its offices and rental points. In this regard, the company has yet to grow and develop.
2. Only those drivers whose driving experience exceeds 2 years are eligible to receive approval of the application, and therefore a car for rent.
3. According to reviews, Rentalcars staff may deduct an additional amount from your card if you return the car in a dirty condition.
4. Sometimes the process of picking up and returning a vehicle is delayed. In order not to miss your train or plane, try to arrive at the rental point 15-20 minutes earlier.
5. Most offers include limited vehicle mileage. That is, it is not allowed to drive a rented car more than 250 km per day.
6. Traveling with car rental companies is not exactly economical - in addition to the rental fee, you will have to shell out a tidy sum for additional services and insurance.

Check the car before renting

Before you take the car, it is advisable to carefully inspect it and fix iton the camera, various defects on the body or in the cabin. So you can prove that, say, someone before you put a scratch on the front bumper. Carefully inspect the car with the agent to make sure that there are no minor damages or dents on the outside and inside. You must be sure that all defects are entered on the car rental form. So you protect yourself from misunderstandings and controversial situations.

Before you leave the parking lot, get behind the wheel and check the operation of all levers, lamps, air conditioning, wipers. Remember to open and close the door locks in front of the agent, make sure you have a spare tire, cigarette lighter, first aid kit and fire extinguisher.

Also pay attention to the readings of the sensors, remember the initial level of the odometer, fuel, oil, check if it is leaking, if the washer fluid is filled in the reservoir.

In case of any disputes, the managers of "Rentalcars" do not deal with the problem, but send the client to the rental company to solve it. Thus, the firm is solely engaged in the processing of customer data and fundraising.

Why this company is so popular: its benefits

In most cases, people who apply to Rentalcars are satisfied with the fact that:

1. You can pay for your car booking from any country in the world.
2. Settlement is possible in any available currency.
3. The employees of the rental company do not annoy with calls during the period of the contract.
4. Following services provided: personal driver, GPS, child seat, infant carrier forbaby, wheel chains, unlimited internet access.
5. A wide range of cars is available, including multi-seat models for large families.
6. Any information provided to the site during the booking process, including personal data, is protected by the company's privacy policy.

Service "Personal driver" from Rentalcars

The pace of modern life often puts us in situations where we need to remain mobile and operational. If you do not drive your own car, you will need the service "Personal Driver". "Rentalcars" takes care of its customers, offering not only a car for rent, but also high-quality professional service. Chauffeur service is great for those who:

• does not feel confident on the road in a strange area where different traffic rules apply;
• does not have sufficient driving skills, and therefore is afraid to be responsible for someone else's property;
• wants to emphasize his status and high position.

Renting a car with a driver has a lot of advantages, including the absence of various kinds of difficulties with paperwork, operation of the booked vehicle. In addition, the driver is well versed in a city unfamiliar to you, so you can quickly get to any point in it. You will definitely be satisfied by renting a car on Rentalcars.com in Moscow. You can also find the phone number of the capital office in the "Contacts" section.

Another bonus -these are promotions and loyal discounts that are valid for regular customers of "Rentalcars". By presenting a coupon or promotional code, you can save a lot on the affordable price of renting a car of your dreams. Feel free to call if you need advice or clarification on rental matters.