Car dealership "AutoCity": customer reviews, addresses of salons

2024 Author: Erin Ralphs | [email protected]. Last modified: 2024-02-19 11:42

One of the most controversial car dealerships, Autocity, is gaining more and more popularity. In reviews, buyers often note that the quality of service here is at its best, but vehicles sometimes come with flaws. The network administration is actively working with feedback from customers, thanks to which their number is steadily growing in branches throughout the country.

What is the network of salons "AutoCity"?

In stores belonging to these salons, you can buy Russian and foreign cars at discounted prices. Pre-sales preparation and special attention paid to the quality of cars are the hallmarks of Autocity. In reviews, customers quite often indicate that it leaves much to be desired, so the administration is actively working to improve these parameters. Serious requirements are imposed on the personnel who are recruited here to work: in addition to the standard goodwill and friendliness, the employees of the enterprise musthave a high level of knowledge about cars and their arrangement.

The “trade-in” service is especially popular here, when a client can bring his old car and sell it to a car dealership here. Despite the fact that the company buys cars at relatively low prices in the shortest possible time, in return it offers customers to invest the amount received in the purchase of a new vehicle, which is very convenient and saves a lot of time. There are separate centers that resell used cars and are very popular.

Why do car owners come here?

Low prices are one of the main reasons for the popularity of AutoCity. In the reviews, drivers note that even if they buy a used vehicle here with some kind of flaw, this can be fixed as soon as possible without spending a lot of money. In addition, the driver has the opportunity to purchase spare parts here at discounted prices, which is very convenient for those who do not like to wander around car markets.

If desired, a motorist can use the “test drive” service and ride the car he likes together with a center specialist. The center even offers the opportunity to book a trip in advance, which is very convenient for those who are used to saving their own time. The operation of the state car recycling program is another reason why drivers prefer the Autocity car dealership. In the reviews, they indicate that you can get a new one here.a car to replace the old one, however, for this you will need to draw up a number of documents and submit them to the manager.

Because the chain has a fairly large number of stores, it also has financial partners that provide car loans to anyone who wants to drive. With the help of managers, you can choose the most favorable conditions by looking at all available offers from credit organizations. The only drawback here is the inability to get a consumer loan in case the bank refuses to issue a loan for the purchase of a vehicle.

Additional services from the salon

In parallel with this, there are a number of opportunities that the salons of this network offer their customers. First of all, we are talking about the registration of CASCO and OSAGO, which is carried out in accordance with all necessary requirements. Another indisputable plus of the service here is the ability to register a car with the traffic police without coming to the institution itself. According to reviews, AutoCity independently submits documents to the inspection within a few working days, and drivers in this case do not need to worry about anything.

The centers also have workshops where you can diagnose and repair a car. The key difference between these service stations is that the masters honestly and openly explain to the driver what this or that breakdown is fraught with, and in some cases they do not even recommend driving somewhere on the vehicle until the malfunction is fixed. In addition, there are periodically discounts on certain repairs, with the help ofwhich can significantly reduce your vehicle repair costs.

Capital salons

One of the most popular salons of the network in Moscow is Avtocity-Kashirka. In the reviews, buyers note that a wide selection of cars is always presented here, and there is also the opportunity to immediately try them out on the Moscow Ring Road or Kashirskoye Highway. The remote location of motorists does not scare at all, they are ready to go outside the Moscow Ring Road to receive quality services and buy a good car. The center itself is located at the address: 23rd kilometer of the Moscow Ring Road, possession 1, and is open daily, from 9 am to 10 pm.

If you don't feel like going that far, you can consider other Autocity centers in Moscow. In the reviews, motorists note that in terms of location it is most convenient to use the one located on Leningradsky Prospekt, 37/6. Customers also note that it is here that you can sell a car by “trade-in” within 7-10 days, which is much faster than selling through Internet resources and forums.

Can I use the services in Siberia?

The network of car dealerships is gradually increasing its presence in Russia, in May 2018 the first “Autocity” was opened in Novosibirsk, in the reviews, local residents speak of it mostly positively. The huge center on Volochaevskaya, 49, was erected on an area of 1400 square meters. m, it contains about 100 car models, while the range is updated quite often - some vehicles disappear from the salon as soon as they appear.

The local auto repair center is also in great demand, judging by the reviews, Avtocity in Novosibirsk has managed to become one of the most convenient places for motorists. Here you can quickly put your vehicle in order, wash it, and also get up-to-date information about the traffic situation in the city and the region. Also, here the driver, if desired, is able to rent a car, he will also be offered to rent a vehicle for a long time with the possibility of further redemption.

Novosibirsk center is open daily, from 8 am to 8 pm, sometimes car service masters are even forced to stay late due to the large influx of visitors. Experienced drivers recommend signing up there in advance - two or three days before the visit, so as not to waste time in queues and save your own nervous system. In the event that there is no appointment for the time you are interested in, the masters may offer to use the services of another salon, but there you will also have to go through the recording procedure.

Is it possible to get a quality service in the north of the country?

Not so long ago a new branch of the network was opened in the capital of Karelia, where they are still looking at the salon and do not make hasty conclusions, this is what the few reviews say. Autocity in Petrozavodsk offers services similar to branches in other cities, taking into account local climatic conditions. A separate advantage of a local car dealership is that managers are ready to work with customers even outside it. The buyer can even be met at the station and taken to the centeron the vehicle you like.

Middle-class cars and low-budget models are the main component of the local car center, which is due to relatively low wages in the region. The salon is located at: st. Lososinskaya, 14, building 12, and is open daily, from 9 am to 8 pm. Customers note that the managers of the center try to provide the highest quality service, talk in detail about each car and help to choose the most suitable vehicle.

Where are you dissatisfied with the services?

Voronezh is one of the cities where the most negative reviews about the work of specialists from AvtoCity appear. In the repair reviews, customers write that the craftsmen simply do not want to work and therefore often drag out time and money. Some salon guests claim that repair specialists also come up with additional problems in order to put the vehicle in the workshop for completely unnecessary work that has to be paid for. As a rule, the administration of the center is sensitive to the appearance of such reviews and tries to immediately work them out with their subordinates.

As for the administrative staff and showroom managers, they do their best to help customers purchase a quality vehicle. But even they are sometimes unable to resolve the issue, in particular, when it comes to assessing a car under the Trade-in program, disputes often arise here with appraisers who, in the opinioncustomers significantly underestimate the real value of the car.

The showroom is located at 47, Patriot Avenue, where those who wish to purchase Fiat cars often go there, since Avtocity is a distributor of the manufacturer in this region. Promotions for vehicles of this brand are constantly held here, in particular, you can purchase them at special prices, using a leasing program, as well as lending. Affordable pricing policy, according to buyers, here often brightens up all the shortcomings in the service.

What are customers saying?

If we talk about the network of car dealerships "Autocity" in general, the reviews of vehicle owners who apply here are mostly positive. Clients are satisfied with the high quality of service from personnel managers and administrators. A large number of functionalities also attract the attention of buyers, who can not only buy a car, but also repair it, wash it and even re-register it. Some difficulties usually arise when obtaining loans for the purchase of a car, but they are quickly resolved with the help of car dealership workers. As for prices, they are acceptable for Russians with a wide range of income levels, which is why the number of vehicles sold here is constantly increasing.

Negative responses also occur due to human errors and force majeure. Negative customer reviews in Autocity immediately come to the attentionsalon administration, and sometimes to a higher level. With the help of timely analytics, the management of the enterprise manages to correct the mistakes of its personnel in a timely manner and improve the quality of its work.

Should I go to work here?

A self-respecting leader knows perfectly well that the key to the success of his enterprise is the satisfaction of the employees who work in it. Is no exception to the rule and the leadership of "Avtocity". Feedback from employees working here provides a certain basis for the further development of the company. On the positive side, experts note the presence of a white salary, discounts on repairs for employees' cars, the availability of their own corporate vehicles, as well as the opportunity to get a great experience with which you can achieve success in the industry.

Employees note that salons and points of sale usually gather a fairly positive team, which is easy and pleasant to work with. Mutual assistance and a good attitude help many to achieve high results and get out of difficult situations that arise when pretentious clients appear in the salon. Salon specialists also note that they are offered very comfortable working conditions, which can not always be found in other companies.

Quite often, specialists speak negatively about their immediate supervisors, who, in their opinion, are not always able to adequately assess the capabilities of subordinates and demand too much. Among the reasons for dissatisfaction are alsothere is a too harsh system of fines, frequent non-compliance with work schedules, as well as a constant change of employees in the state due to failure to meet high plans.

Bureaucracy and the need to fill out a large amount of documentation is another drawback of working in AutoCity salons. In the reviews, employees note that sometimes it takes more time than working with a client. Also, a number of questions are raised by the not always transparent system of bonuses for specialists, when equally working managers receive completely different amounts. The administration of the enterprise is always open to its employees, so they try to deal with all the shortcomings of the system and the problems that arise.

Network Development

“Autocity” is gradually expanding the geography of its work, more and more salons are opening in remote regions of Russia, the emphasis is on value for money in order to achieve maximum customer satisfaction. Permanent promotions and discounts, favorable conditions for existing programs and an integrated approach to the provision of services are the key difference between this company and similar salons of other companies.

Together with active advertising promotion, all these measures are bearing fruit - the number of customers is growing, and it is far from always possible to find a place in the Autocity parking lot. In the reviews, buyers note this fact, but this issue is far from being solved in all regions. As of 2019, about 10 salons of this network are open, accurate information about where they will be in the near futurenew branches established to meet the needs of local residents, not yet.